Hi G
I'm very sorry that you've encountered an issue configuring SmartsIntegrator. I must say that I had thought it was reasonably straightforward, but we're very happy to consider any suggestions you may have in making it easier to follow and improving our terminology.
I'll be very happy to assist you in getting up and running.
It should really just be a case of completing the Server field with the name or IP address of your database server when prompted with the form shown at http://www.smartsintegrator.com/Step1-1.png. If Windows authentication isn't configured then you'll need to enter a username and password as well. It should default to creating a new database for you. On any other machine you just need to check 'Connect' rather than 'Create'.
You say that you created SmartsIntegratorDatabase successfully, but cannot connect to any other database. Could you please clarify what database you have created, and what databases you are trying to connect to. If you could give an overview of your architecture - how many instances of SmartsIntegrator are you installing, what version of SQLServer you are running, what is the network name of the machine on which this runs called, and generally what you are trying to achieve and what problems are you facing. It may also be useful to send some screenshots.
Again, I'm sorry that you've had a problem configuring SmartsIntegrator, and please be assured I will do everything I can to get you up and running shortly.
Thanks,
Ben.
Ben Jackson
SmartsIntegrator Technical Support